FAQs

Frequently asked questions answered for your convenience.
FAQ

Frequently Asked Questions

We offer transportation to doctor’s appointments, dialysis clinics, therapy sessions, rehab facilities, and more across Greater Atlanta.

You can schedule a ride by contacting us via phone at 770-731-8289 or email at info@btwsolutionsco.com. We also offer online scheduling through our website.

Yes, we provide wheelchair-accessible vehicles to accommodate our clients’ needs comfortably and safely.

We prioritize safety with trained drivers, regular vehicle maintenance, and adherence to all safety regulations to ensure a secure journey for every client.

Yes, we provide flexible scheduling options, including evenings and weekends, to meet your transportation needs.

While we recommend scheduling in advance, we do our best to accommodate urgent requests whenever possible. Contact us for availability.

Our services may be covered by insurance or Medicaid. Please contact us for assistance with verifying coverage and handling billing questions.

We serve the entire Greater Atlanta area, including surrounding communities. Contact us to confirm availability in your specific location.

Yes, our courteous staff provides door-to-door assistance, ensuring clients are safely boarded and disembarked at each destination.

We welcome your feedback! You can leave a review on our website, social media platforms, or contact us directly to share your experience and suggestions for improvement.

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